Need information on a product's features, an installation, a quote or simply to make an appointment.
Our advisors
are at your service
Need information on product features, an installation, a quotation or simply to make an appointment?
Meet us
Boulevard Winston Churchill
14400 Saint-Vigor-le-Grand
Contact us
+33 (0)2 31 92 40 61The easy-to-follow FAQ
Does LM water have any effect on limescale?
Yes, once passed through our solutions, the limescale contained in the water remains present, but clings much less to surfaces. In other words, LM water limits limescale formation.
Is maintenance or servicing required?
Our technologies require no consumables and no maintenance, with the exception of iron- or manganese-laden drilling water. We recommend cleaning the porcelain once a year by gently unscrewing the lid. Our experts can advise you according to the type of water you use
Which LM technology is right for you?
Our technologies adapt to your throughput. To help you make the right choice, contact us and one of our advisors will be happy to assist you.
How long does the equipment last?
Our systems work for life. The materials used to manufacture LM Innovation technology have been selected for their high quality. From design to production, everything takes place in France. And our devices are assembled on our premises in Normandy.
How are LM technologies for professionals installed?
Installation is relatively simple. Our technologies for professionals are installed on the general water supply, whether from the mains, a borehole or a well. They can also be positioned upstream of a water supply.
The systems have an inlet and outlet and are easily connected to the pipes. They must be installed level to allow vortex formation. All the necessary information is provided in the user manual supplied with the equipment. Our local distributors accompany customers to check the correct installation of LM technologies.
What are the delivery times?
For professionals, we work with a network of independent distributors throughout France. They ensure rapid delivery when you place an order.
What are the payment terms?
We redirect you to your nearest sales consultant. After meeting with you, he or she will create a quotation precisely tailored to your needs. You will then proceed to payment of your order.
How do I get an invoice?
For the purchase of a professional range device, the invoice is sent by our local distributor.
Can I finance my purchase with Crédit Agricole's AGILOR solution?
Yes, subject to certain conditions. The AGILOR offer is available to all individual farmers, farming companies and CUMAs, and is reserved exclusively for Crédit Agricole professional customers. This solution is not available to individual customers. It enables you to simulate and request financing for LM Innovation technology equipment directly from our teams. You'll be offered several financing options(traditional credit, with or without a downpayment, and deferment of your first repayment for up to 21 months), with a reply within just a few days.
AGILOR financing is subject to final acceptance of your application by your participating Crédit Agricole Regional Bank, lender. Contact our team on 02 31 92 40 61. Our experts are on hand Monday to Friday from 08:00 to 17:30 to help you with your financing application.
How can I contact customer service?
Contact us by e-mail orby telephone on 02 31 92 40 61.
Are professional devices guaranteed?
Yes, the manufacturer's warranty on parts is 10 years. And there's a 3-month money-back guarantee.
As a professional, how can I contact an LM Innovation advisor near me?
Need information on the characteristics of a product, an installation or simply to arrange an appointment at your premises? Contact our team on 02 31 92 40 61. Our experts are on hand to help you Monday to Friday from 08:00 to 17:30, and will direct you to the sales advisor for your region.
